Frequently Asked Questions (FAQs) - Flex Plans

Clicking on the following questions will provide you with a specific answer or link you directly with the section of this site that addresses that question. If, after reviewing this information, you still have questions please contact us at A&I.


Premium Reserve Account
What benefits can I use the Premium Reserve Account for?
How do I use my Premium Reserve to make partial/COBRA payments for my Harrison health insurance premiums?
What is the deadline for submitting Premium payment claims?
How do I enroll in the additional Group Term Life Insurance plan?
How often are premiums deducted for Group Term Life Insurance and how much does it cost?
Medical Reimbursement Account
How often should I submit claims for medical reimbursement?
What do I need to do to get reimbursed for my medical copays and deductibles?
When can I expect payment after filing a claim for medical reimbursement?
What types of services are reimbursable under the Medical Reimbursement Account?
May I submit claims for Over-the-Counter (OTC) medications?
What is the best thing to submit to get reimbursed for orthodontic expenses?
How far back can I submit claims for reimbursement?
Tips for faster processing.
Dependent Care Reimbursement Account
What do I need to do to get reimbursed for my dependent care expenses?
When can I expect payment after filing a claim for Dependent Care reimbursement?
When should I submit requests for reimbursement?
Wage Replacement Account
How can I access my Wage Replacement Account?
Do I need to complete a W-4, and if so, where do I get one?
How long does it take to get payment when submitting a claim for the Wage Replacement Account?
Open Election Periods
How often can I transfer money from my Premium Reserve Account to the Medical and/or Dependent Care Account?
When is my transfer effective?
How do I know what amount was transferred?
Why can't I transfer funds out of the Wage Replacement Account?
What is an automatic election and how does it work?

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What benefits can I use the Premium Reserve Account for?
The Premium Reserve Account is used to make Premium payments for either continuation for Harrison Health and Welfare coverage or yearly Group Term Life Insurance premium payments.

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How do I use my Premium Reserve to make partial/COBRA payments for my Harrison health insurance premiums?
Complete a claim form. Check the box numbered 336 and write the amount requested where indicated. Mail in the form. Funds will be transferred from you Flex Premium Reserve to your Harrison Health and Welfare account. There is no need to mail a check.

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What is the deadline for submitting Premium payment claims?
The time lines for submission follow the same rules as Harrison Health and Welfare. Partial payments must be post marked no later than the 10th of the month. COBRA payments are due the first of each coverage month, with a 30-day grace period.

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How do I enroll in the additional Group Term Life Insurance plan?
Within 31 days of reaching the required $400 of contributions to your Flex account you can enroll on a guarantee issue basis (no health questionnaire). If applying beyond the 31 days of eligibility, you will need to complete a health questionnaire (available at the Trust Office), which will be submitted to Standard Insurance Company for approval.

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How often are premiums deducted for Group Term Life Insurance and how much does it cost?
Premiums are deducted in February of each year from your Premium Reserve Account. The rates are based on your age on January 1 of each year and can be found on page 11 of your Flex benefit booklet. Premiums for life insurance are deducted before we process your semi-annual election form with the exception of February transfers. This way you don't have to worry about having enough money in your Premium Reserve Account if you transfer funds to the medical or dependent care account during open election period. You may refer to your quarterly Flex statement for verification of the yearly deduction from your Premium Reserve Account.

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How often should I submit claims for medical reimbursement?
It is recommended that you submit a request for reimbursement at least every six months. Remember, you must submit the request within 12 months of service rendered.

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What do I need to do to get reimbursed for my medical copays and deductibles?
Submit a Flex claim form and provide the Explanation of Benefits you receive from your medical plan or bills/statements from your provider's office. Claims are processed faster when submitting the Explanation of Benefits because the medical plan has already determined your out-of-pocket expenses.

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When can I expect payment after filing a claim for medical reimbursement?
It takes approximately three weeks to receive your check. This time could be shorter or longer depending on the time of year. Claims submitted during an Open Election Period (Jan/Feb & Jul/Aug) may take longer to process than claims submitted following an Open Election Period.

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What types of services are reimbursable under the Medical Reimbursement Account?
In general, any medical or dental expense that is not reimbursed or reimbursable by an employer provided health plan, or any other group or individual health or accident insurance; and that you haven't claimed the expense as a deductible on your federal income tax return. See IRS Publication 502 for a complete listing.

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May I submit claims for Over-the-Counter (OTC) medications?
Yes, under certain circumstances. Eligible expenses must alleviate or treat personal injuries or sickness. Expenditures merely benefit the general health of an individual are not covered.

Some examples are listed in the table below. This list is not all-inclusive and is meant to be a guide in determining what over-the-counter drugs are allowable in the benefit. All over-the-counter reimbursement items are subject to review by the plan and additional documentation (such as a doctor's note) may be required.

Allowable
Not Allowable (cosmetic or toiletries)
antacid dietary supplements (vitamins)
allergy medicine teeth whitening
bandages (ruling 2003-58) toothpaste
blood sugar test kit face creams
blood pressure monitor suntan lotion
crutches (2003-58) cosmetic items
pain reliever toiletries
cold medicine  
smoking-cessation drugs  
heartburn medication  
weight loss if purchased to treat heart disease or obesity  
diapers to mitigate incontinence  
Over-the-Counter drugs directed by a physician  

Who can seek reimbursement?
Section 152 of the code states: The taxpayer, spouse, or dependents are eligible.

What are the quantity limits?
Only amounts that can be used within the plan year by the taxpayer, spouse, or dependent are to be included.

Claims must be properly substantiated. What does this mean?
You must submit a complete and signed Flex Plan claim form with receipts attached.

You may also view the IRS information Revenue Rule 2003-102.


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What is the best thing to submit to get reimbursed for orthodontic expenses?
Since you must have funds in your medical reimbursement account prior to receiving services, long-term orthodontic care payments must be reimbursed monthly, at the time you receive adjustments and/or orthodontic maintenance. However, if you have your orthodontist apportion your claim, you can receive full reimbursement of your out-of-pocket expenses when making a large down payment for these services. Please read below for an example of an apportioned orthodontic reimbursement request and present this to your orthodontist.

Example Regarding Orthodontic Expenses:
In October 1997, Sally contracts with her orthodontist to have the orthodontist work on her child's teeth. During the first visit (November) the child will be X-rayed and fitted for braces. During the second visit (December), the braces will be installed. During 15 subsequent monthly visits, the braces will be adjusted. Eventually (18 months after the first visit, if all goes as planned) the braces will be removed, and perhaps a retainer will be fitted for use thereafter. For these services, Sally pays $3,000 on the date of the first visit.

In the above example, it is clear that the entire $3,000 cannot be reimbursed as a calendar 1997 plan year expense, because in 1997 Sally's child was not provided with all the medical care that gave rise to the expense. So just how much of the $3,000 can be reimbursed as a calendar 1997 plan year expense? Sally needs to ask her orthodontist to apportion the $3,000 to the office visits her child makes over the contract's 18-month period. If the orthodontist estimates that one third of the total time that he or she will spend with the child (and one third of the expense for supplies) will occur during the first two visits (both in 1997), and that the remaining time and expenses will be spread evenly over the remaining months, then it seems reasonable that $1,000 of the $3,000 could be reimbursed as a 1997 expense, $1,500 as a 1998 expense (= 12 months X $2,000/16 remaining months), and $500 as a 1999 expense. The orthodontist's letter apportioning the expenses should be attached to the reimbursement request form submitted each month.


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How far back can I submit claims for reimbursement?
Within 12 months of the date services were rendered. Remember funds must be in your medical reimbursement account prior to receiving services. Since you only transfer money twice yearly it is important to check your quarterly statement for account activity. The fund transfer amounts are shown on your statements for periods ending March 31 and September 30 each year.

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Tips for faster processing.
  • Provide the Explanation of Benefits you receive from your medical plan rather than bills/statements from your provider’s office. For the Trust Plan this is the Green or Blue form you receive showing what the Plan has paid. (Placing these in date order is also helpful.)
  • Call your pharmacy prior to mailing in a medical reimbursement claim and request a print out of all prescriptions purchased for your family rather than submitting individual prescription receipts. This may even save on postage!
  • Try to wait at least three weeks before calling the Trust office to inquire as to the status of your Medical and Dependent Care reimbursement claim(s).

Please note:  On Tuesday the claims processed for the week are sent to the record keeper to request disbursement of funds. (Whenever possible, this is a good day to avoid calling the Trust office about Flex.)


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What do I need to do to get reimbursed for my dependent care expenses?
Submit a Flex claim form and provide a receipt which reflects the date of service, amount paid, name, address, and tax ID of person performing the service.

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When can I expect payment after filing a claim for Dependent Care reimbursement?
Processing time is approximately three weeks. This could be shorter or longer depending on the time of year. Claims submitted during an Open Election Period (Jan/Feb & Jul/Aug) may take longer to process than claims submitted following an Open Election Period.

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When should I submit requests for reimbursement?
You may submit a claim at any time during the year services were rendered. However, you must submit your claim by January 15th for services rendered the previous year.

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How can I access my Wage Replacement Account?
You need to complete a claim form and qualify for one of the four benefits outlined below:

Supplemental Workers Compensation

  • You must provide proof of Workers' Compensation.
  • For each week you receive Workers' Compensation you will receive $300 from your Wage Replacement Account, until your account is depleted.
  • Within four weeks of the week that you meet the eligibility requirements, you should complete a claim form to receive benefits.  You have 15 days after the end of the Plan Year to submit a completed claim form. The Plan Year ends on December 31. For example, if you meet the eligibility requirements for supplemental compensation benefits in 2004, you must submit the completed claim form by January 15, 2005.

Supplemental Unemployment Compensation

  • You must provide proof of unemployment payment (check stubs or statement from Unemployment office showing weeks paid).
  • For each week you receive an unemployment check you will receive $300 from your Wage Replacement account, until your account is depleted.
  • Within four weeks of the week that you meet the eligibility requirements, you should complete a claim form to receive benefits.  You have 15 days after the end of the Plan Year to submit a completed claim form. The Plan Year ends on December 31. For example, if you meet the eligibility requirements for supplemental unemployment benefits in 2004, you must submit the completed claim form by January 15, 2005.

Economic Dislocation Benefit

  • Intend to travel to an IBEW Local Union headquartered outside the jurisdiction of the Union.
  • If you are a member of Local 48, receive a travel letter.
  • If you are not a member of Local 48, sign the out-of-work list. The Union will provide verification to the Administrator.
  • Fill out a claim form.
  • Submit your claim within four weeks of receiving travel letter or signing the books. You have 15 days after the end of the Plan Year to submit a completed claim form. The Plan Year ends on December 31. For example, if you meet the eligibility requirements for economic dislocation benefits in 2004, you must submit the completed claim form by January 15, 2005.
  • 50% of your account balance will be paid out.

        Once your arrive in the new Local,

  • Sign the out-of-work list.
  • Fill out a claim form.
  • The Local will provide verification that you are working in that jurisdiction.
  • The remainder of your wage replacement account will be paid out.

Submit your claim within four weeks of signing the books. You have 15 days after the end of the Plan Year to submit a completed claim form. The Plan Year ends on December 31. For example, if you meet the eligibility requirements for economic dislocation benefits in 2004, you must submit the completed claim form by January 15, 2005.

Supplemental Short-term Disability Participants who receive the Harrison timeloss benefit will automatically be issued $300 for each week Harrison issues payment of timeloss benefits, provided there are funds available in the Wage Replacement Account. You do not need to apply for this.

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Do I need to complete a W-4, and if so, where do I get one?
You will be taxed as married and two unless you complete a Form W-4 indicating otherwise. You can call the Trust office for the form or click here to find a printable version.

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How long does it take to get payment when submitting a claim for the Wage Replacement Account?
For the Workers' Compensation, Supplemental Unemployment, and Dislocation benefits, your first payment is usually paid within three weeks. Timeloss payments are paid approximately two weeks after each payment from Harrison health & welfare.

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How often can I transfer money from my Premium Reserve Account to the Medical and/or Dependent Care Account?
Open Election Periods are held Jan/Feb & Jul/Aug each year. Statements and Election forms are mailed out by January 31 and July 31. Please call the Trust office if you do not receive this information.

During the Open Election period, you can designate money to be placed monthly in Medical Reimbursement. At the same time, you can move any existing money in Premium Reserve into Medical Reimbursement and/or Dependent Care Reimbursement.


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When is my transfer effective?
Your transfer is effective for services incurred the first of the month following receipt of your election form in the Trust office. (See also automatic election).

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How do I know what amount was transferred?
The amount of fund transfers is shown on your statements for periods ending March 31 and September 30 each year. You can also view your account on-line by going to: https://www.gwrs.com/emjay/. In order to view your account information, you will need a pin number. If you did not receive your pin number in the mail from Wells Fargo, you can call 1(800) 563-2459 and a pin number will be mailed to you within two business days.

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Why can't I transfer funds out of the Wage Replacement Account?
This is due to the tax rules associated with the Plan. The IRS requires that once you have allocated funds into the Wage Replacement account, such funds must remain in this account until you use them.

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What is an automatic election and how does it work?
Many participants requested the Trust to allow their funds to transfer to the Medical Reimbursement account automatically because they didn’t want to complete an election form every six months. The Trust provides participants with the option of electing their transfers to be automatically transferred every six months as noted on the election form. To allow participants time to change an automatic election, transfers do not become effective until March 1 & September 1 of each year regardless of the date your election form is received in the Trust office.
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